General Student Advisory Service
Please note that the General Student Advisory Service does not have access to your data, including your application or enrolment. If you have questions regarding your application, your application status, the application process as well as your enrolment please contact the Student Service Centre.
- FAQ Application and application status on hochschulstart.de (in German)
- Admission or refusal
- Enrolment and Health insurance (Health insurance is mandatory for students in Germany. A health insurance has to report your insurance status. Hence, it's not something you can report to HTW Berlin.)
Closed for holidays
On 20th Dec we reply to e-mails until 3 p.m. We are closed for the Christmas break from 21st Dec to 2nd Jan and are back on 3rd Jan.
Happy holidays and Happy New Year!
Personal consultations (no appointment necessary)
Treskowallee campus, building A
- Thursdays: 2 p.m. - 5 p.m. (room 151)
Wilhelminenhof campus, building B
- Tuesdays: 2 p.m. - 5 p.m. (room 004)
- Wednesdays: 10 a.m. - 12 p.m. (room 004)
Please check our German website version for changes regarding our availability.
Telephone consultations
We answer brief questions and are available for longer consultation sessions on (030) 5019-2254:
- Mondays and Fridays: 11 a.m. - 1 p.m.
- Wednesdays: 2 p.m. - 4 p.m.
- On Wednesdays and Fridays, questions can also be answered in English.
- Please check our German website version for changes regarding our availability.
If the answering machine comes on during our office hours, it means that we are already engaged in a consultation session. Please try again later on.
Email address: studienberatung@htw-berlin.de
Please provide your telephone number in case of any queries.
HTW students use their HTW e-mail adress.
Your email will be processed in a ticket system. As a result, please note the information on data protection.
Video consultations
Our video consultations take place by appointment. Please contact us in advance stating your specific request by emailing studienberatung@htw-berlin.de. We will then send you an email with the time slot and the access data.