The 40 Inventive Principles to conduct negotiations in communication (double-blind reviewed)
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Hentschel, Claudia: The 40 Inventive Principles to conduct negotiations in communication (double-blind reviewed). In: Digital Proceedings of the 17th TRIZ Future Conference TFC 2017. Hg. von Koziołek, Sebastian; Chechurin, Leonid; Collan, Mikael. Lapeenranta, Finland: Lappeenranta University of Science and Technology LUT 2017, S. 1-23 (S. 14 Book of Abstracts).